wallets, UPI and BHIM app s for smooth shift to digital payments. The objective of this research paper is to study the positive impact that Digitization of payment system. The present paper focuses on the analysis of the adoption level of these digital payment systems by customers the introduction of mobile payment systems and their associated services. Major actors involved in mobile payment systems include telecom operators, banks, merchants and consumers. They need to aggregate their resources and develop a coherent ecosystem which would help the individual actors while also benefiting the overall mobile payment PoonamPainuly and ShaluRathi ()in their research paper “Mobile wallet: An upcoming mode of business transaction” have analysed that ease of transaction, secured profile and convenience in handling application put forth the benefits of wallet money and also concluded that business sectors like banking,retail, hospitality etc., are making use of wallet money and mobile payment instruments including contactless and remote payment
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Mobile Payment Services in South Africa Matthias B. Download PDF Download Full PDF Package This paper. A short summary of this paper. Mobile Payment Services in South Africa. Mobile Payment Services in South Africa South Africa is one of the global front-runners in the usage of Mobile Payment Services University of Applied Sciences and Arts Northwestern Switzerland, School of Business MSc in Business Information Systems Olten, Switzerland Cape Peninsula University of Technology Faculty Informatics and Design Cape Town, South Africa Olten and Cape Town, research paper on mobile payments, 31 January Author: Matthias Beland, matthias.
beland gmail. com Attending lecturer: Prof. Walter Dettling, walter. dettling fhnw. But payment and money itself became another meaning. In this paper we discuss the impact of mobile payments confining them to transactions in which a mobile device is taking part. Today this seems to mean a smartphone. But as we will show this is not true for all parts of the world, research paper on mobile payments.
After discussing the mobile payment procedures and technologies on which this new type of financial transactions is based the paper gives an overview of the main characteristics of the mobile payments market in general and in special the situation in South Africa where our investigation took place.
In a research paper on mobile payments survey 1Q, from Ron Shevlin, research paper on mobile payments, Aite-ACI on the payment habits of mobile phone users the author defined a special user type: the Smartphonatic who intends to use research paper on mobile payments smartphone for any reason it can be used for.
This means also as a virtual wallet replacing any cards or cash wherever possible. But in the whole the figures from this survey suggest South Africa as one of the front-runners in the use of mobile payment services, research paper on mobile payments beaten by India.
Our investigation shows that smartphone users are no drivers on the mobile payments market in South Africa. Not so much because their proportion is still too low but more from reasons research paper on mobile payments are characteristic for the South African payment market.
These reasons are stressed out by all our interview partners who belong to the key players of this market. Cash is still the most common used currency in South Africa. Mobile phones are not the first choice for payments and if so the predominant mobile payment service products are using USSD for which a smartphone is not necessary. Any mobile phone will do the job. A characteristic of the South African consumer habits is the loyalty in experienced procedures, an easy and secure payment system the consumer can trust on.
The experts stressed out that this can only be done by the whole payment and telecom industry together with governmental authorities who have to guarantee the right market framework for such a change. A spotlight which is not directly connected to smartphone users is the failure of M-Pesa in South Africa.
M-Pesa had been very successful in Kenya. The experts agreed above the fact that the financial regulation system is not the one to blame.
MSc in Business Information Systems, FHNW Olten, research paper on mobile payments, Switzerland Matthias Beland, matthias. Title of the Master Thesis: Mobile Payment Services in South Africa South Africa is one of the global front-runners in the usage of Mobile Payment Services.
No portion of this work has been submitted in support of an application for another degree or qualification of this or any other university or institution of learning. Since I have a banking background it was a close guess to write about mobile payment services. At the beginning of my research my focus lied on Western Europe, especially the German speaking market. This changed when I got the opportunity to go to Cape Town for an internship at the Cape Peninsula University of Technology, CPUT, from October to January For this I like to thank Prof.
Knut Hinkelmann from the University of Applied Science Northwestern Switzerland who gave the kickoff start for the internship at the CPUT. In Cape Town at the CPUT the Professors Dr. Retha and Dr. Andre de la Harpe from the IT Department helped me with their inspiring questions. In particular I have to thank my interview partners who had been not only willing to answer all my questions but helped me also to understand the South African mobile payment market. Faraz Salahuddin and Kavit Pandya from Ericsson took their time during the busy Afcom days in November.
Ben Blaine from FireID devoted our subject almost the whole day. He also introduced me to Joe Botha and his research paper on mobile payments from the start-up Gust. Joe Botha explained me in deep the possibilities of the smartphone in connection with the NFC technology in South Africa. Significant contributions for getting insights to the mechanisms of the South African payment market came from Brian Richardson, CEO from WIZZIT.
In he was the first to initiate a mobile payment service company for the unbanked people in South Africa. Brian Richardson is a well known player on the South African market and it was a great opportunity for my research paper on mobile payments that he agreed to my interview request. Last but not least I like to thank my Prof. Walter Dettling who guided and supported me on my way through the mobile payment world.
Thesis Statement Theoretical Framework Literature Review as a resource of secondary data Mobile Payment Basics Mobile Payment Market Analysis of the Investigation The research methodology used is mainly characterized by the fact that in the first part we relied on secondary research, a critical literature review and in the second part regarding our main thesis to primary research, expert interviews.
In the literature review we used mainly online resources since the mobile payment market is a very vivid, highly online oriented evolving market.
The expert interviews on the other hand are of course done in traditional way of applied research. All of them found place in South Africa during the time of November and December in Cape Town, Stellenbosch and Johannesburg. All were face- to-face interviews and taken without recorder or other technical help. Thesis Statement South Africa is one of the global front-runners in the usage of Mobile Payment Services.
The assumption is that in South Africa new technologies and the change of habits due to the impact of smartphones are the main reasons for this fact. In the following chapter we will describe how we are approaching and analyse this statement. Theoretical Framework 2. But PDAs never reached a bigger audience. But with the introduction of the iPhone and its multi-touch and user friendly interface, the smartphone became the ruling leader on the mobile phone market.
But this is still not true for developing countries like South Africa, where the penetration rate of mobiles is over percent but the rate of smartphones per capita was in Dec. Nevertheless: it is growing exponential. January, research paper on mobile payments, html, [last accessed ashx, [downloaded, last accessed com, : Affordability and accessibility sees Blackberry leading the smartphone race.
Mobile internet offers a unique opportunity in a country like South Africa which lacks the infrastructure required for high levels of fixed-line penetration. It seems as if from one day to the other payment and money became another meaning. While the importance of paper-based transactions is decreasing since years the importance of mobile payment transactions is increasing in high rates per year8.
And the numbers underline this statement. These providers are operating global, area wide or in regional markets. They have different backgrounds and experience in the money transfer market.
Beside the traditional banking companies and financial institutes and the big credit card companies, the EMVs, Europay, MasterCard and Visa, there are the worldwide operating companies like Google, PayPal or Amazon, for research paper on mobile payments mobile payment is the only way of money transfer, research paper on mobile payments. And there are the companies which produce the smartcards, the chips which shall guaranty the safety of the mobile payment procedure.
There are different technologies, different stakeholders and last not research paper on mobile payments different global, area wide or state wide rules and regulation which shall make the whole market safe and also fair. On the other hand there are the stakeholders which offer or develop the devices with which a person can initiate a mobile payment transaction, research paper on mobile payments, devices as desktop computers, laptops, tablets, mobile phones and devices at the PoS point of sale which receive and accept any mobile payment, virtual money instead of cash.
And last not least there are powerful new players on the market: the global operating MNOs, the Mobile Network Operators. Smartphones can be used for almost everything which has to do with virtual mobility. Though there is still a lack of mobile payment services new technologies and better functionality are going to cover the needs of the mobile phone users today. And what are mobile payment services? So our research questions are divided into two parts: 1. Questions regarding the clarifying of the subject itself: definition and characteristics of mobile payments and mobile payment services, 2.
Questions regarding the South African market.
Mobile Payments Are a Way to Avoid Handling Cash, Says Square Co-Founder
, time: 5:15mobile payment research papers
PoonamPainuly and ShaluRathi ()in their research paper “Mobile wallet: An upcoming mode of business transaction” have analysed that ease of transaction, secured profile and convenience in handling application put forth the benefits of wallet money and also concluded that business sectors like banking,retail, hospitality etc., are making use of wallet money and mobile payment instruments including contactless and remote payment The research is a descriptive survey design that presents results in mean scores, frequency distribution tables, pie charts, bar graph, and Chi-square test of relationship. The study found that mobile money service had a positive effect on customers’ remittances. Also, mobile money positively influenced customers’ saving ha Since mobile payments became possible the whole money transfer market changed in an almost revolutionary way – though not as fast as many consulting firms and market research companies had foreseen. But payment and money itself became another. A short summary of this blogger.comted Reading Time: 20 mins
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